Privacy Policy
Expedition Endangered cares about your personal privacy. Our website takes every precaution to protect our clients’ information.
What Information Do We Collect?
The types of personal information that we collect from you will depend on the circumstances of collection and on the type of service you request from us. For example, when you request us to make your travel arrangements, we may collect details such as your name, flight and other travel details, credit/debit card information, billing address, telephone numbers, frequent flyer number or other loyalty program membership details, dietary requirements (if any) and health issues relevant to your travel arrangements. As we are required by law to obtain your consent to the collection of “sensitive information” we will assume that you have consented to the collection of all information which is provided to us for use in accordance with this Statement.
How We Collect Information
We may collect personal information about you when you deal with us over the telephone, send us correspondence (whether by letter or email), visit our website, or when you have contact with us in person.
How We Use Your Personal Information
We generally collect your personal information for the following purposes:
- To process your travel arrangements and other transactions
- To conduct marketing activities and to conduct market research
Some of the personal information we collect is essential for us to be able to accurately identify who is using the service. Other types of personal information we collect help us to profile who is using our services and what their interests are.
Disclosure of Personal Information to Third Parties
We may disclose your personal information to third parties, for example, to our vendors when confirming your reservation or to our contractors to whom we contract out certain services, or to complete a transaction on your behalf or provide you with a service that you requested.
We may also disclose your personal information to various law enforcement agencies and governments around the world for security, customs and immigration purposes.
Resolving Your Concerns
If you wish to gain access to your personal information, have a complaint about a breach of your privacy, or you have any query on how your personal information is collected or used, please forward your request, complaint or query to info@expeditionendangered.com. We will respond as soon as possible.
Privacy complaints about our acts or practices may be investigated by the Privacy Commissioner who has the power to make a determination including a declaration that the claimant is entitled to compensation.
Changes to This Privacy Statement
If we make changes to our privacy policy, we will post those changes on this page and other places we deem appropriate, so our clients are always aware of what information we collect, how we use it, and under what circumstances we disclose it.